Incoming Travel Advisory for New York State

UPDATE 11-02-20: 
Please click here to see the updated New York State Travel Advisory and Hotline Number

UPDATE 7-14-20: Designated States with significant community spread will be posted on the State DOH website and will be updated weekly.  Passengers should check this site frequently as the information will change as often as daily, as rates of COVID 19 transmission increase or decrease.  Passengers arriving on a non-stop flight into ROC from a destination in a Restricted State will be met by NYSDOH representatives to complete the NYS Traveler Health Form.  Any passenger coming from a Restricted State should also complete the NYS Traveler Health form below, and place it in the NYSDOH dropbox located in the center of the baggage claim. 
Click here for to view the list of Restricted States.

Click here for the NYS Traveler Health Form.

State Dept of Health Interim Guidance: "The requirements of the travel advisory DO NOT apply to any individual passing through designated states for a limited duration (i.e., less than 24 hours) through the course of travel.  Examples of such brief passage include but are not limited to: lay-overs for air travel..."

There are also exemptions in place for first responders and essential workers. 
Click here to read the full State Dept of Health Interim Guidance.

 



 

Traveler Update: COVID-19 and #ReadySetROC

ROC Airport follows the guidance provided by public health experts at the Monroe County Department of Health and federal Centers for Disease Control and Prevention (CDC) during any public health incident.  In addition, the ROC Airport routinely disinfects and cleans high traffic areas at the airport like handrails, escalators, elevator buttons, restrooms, food court etc. ROC has increased hand sanitizer stations available to passengers throughout the airport and will continue to coordinate with our airport tenants and monitor interagency protocols. 
Read more about the #ReadySetROC initiatives in place at ROC for passengers here.

 For more information, please visit the Monroe County Coronavirus Information Page, which includes links to resources at the CDC and more. 

Passengers are encouraged to contact their airlines directly with
questions related to reservations and flight status.  
Airline information can be found here.



 

#ReadySetRoc

In response to increased rates of COVID-19 transmission in certain states within the United States, and to protect New York’s successful containment of COVID-19, the State has joined with New Jersey and Connecticut in jointly issuing a travel advisory for anyone returning from travel to states that have a significant degree of community-wide spread of COVID-19. 

View NYS Travel Advisory 

ROC has launched an initiative to promote safety and health at the airport named #ReadySetROC detailing new procedures and preparations as air travel across the nation is expected to grow slowly as communities emerges from the COVID 19 pandemic.

Passengers and Airport tenants can expect the following ongoing initiatives:

Enhanced Cleaning

More frequent detailed cleaning and sanitizing of high-touch surfaces in public areas throughout the terminal and parking facilities (including counters, handrails, elevator buttons, food court tables, seating and parking shuttles).  This includes misting anti-bacterial cleaner/solution on seating and surfaces.

Hand Sanitizing

Free hand sanitizing stations throughout the terminal building in high-touch areas such as ticketing, passenger security checkpoint, passenger boarding gates and restrooms.

Face Coverings

All Monroe County Employees are required to wear face coverings while in public areas of the airport.  Per the NYS Executive Order and CDC guidelines, airport employees, tenants and those visiting public spaces are recommended to wear face coverings when unable to maintain six feet of social distancing.  Passengers are encouraged to review in advance the policies of the airlines they are flying on to familiarize themselves with airline masking requirements. Policies may vary by airline.

Social Distancing

Social distancing floor decals, markers and signs are being put in place at ticketing counters, passenger queuing areas, including the passenger security checkpoint, food concessions and passenger boarding gates.  ROC Airport has technology in place called “ROCview” that allows passengers to view their gates live in real-time from their own hand-held mobile phone or device using the terminal Wi-Fi from anywhere in the terminal – reducing the need to crowd passenger boarding gates.

Plastic Shields

Acrylic “sneeze guards” are being installed throughout the terminal at public counters in the ticketing lobby, passenger security checkpoint, car rentals and food concessions.

Encouraged use of Smart Phone Lot

Those picking up passengers are encouraged to stage in the smart phone lot and pick passengers up curbside once they have retrieved their baggage and awaiting outside the terminal.  Columns along the arrivals curb are labeled in numerical order to assist with directional way finding for safe, convenient pick up.

Education

Signage, overhead announcements, social media and other communication strategies are being used to assist employees and passengers during this time.

ROC Airport follows the guidance provided by public health experts at the Monroe County Department of Health and federal Centers for Disease Control and Prevention (CDC).