Construction Notice - Click For Details

View Traffic Map (PDF) | Press Release (PDF) | Roundabout Drawing (PDF)

Beginning Friday, July 8, 2022, all vehicular traffic entering the Frederick Douglass Greater Rochester International Airport via Brooks Avenue and Airport Road will experience a temporary traffic pattern shift due to the construction of a roundabout on Airport Road (see attached map). Passengers should expect lane reductions upon entering the Airport campus from Brooks Avenue and will traverse a temporary road that will be constructed north of the work zone. The road detour will be posted and detour signs will direct all vehicles through the construction zone.

The objectives of the project are to provide a route from the Airport Road to the Smart Phone Lot and to improve traffic flow and safety through the intersection of Airport Way and the Airport Road. Initial reviews of the traffic flow have indicated that vehicle speeds coming from the Airport Road “Jug Handle” are difficult to judge from the Airport Way intersection.

Passenger Arrival and Departure Access to Terminal:

The Upper Level Departures roadway and the Lower Level Arrivals roadway will remain open for passenger and visitor drop-off and pick-up throughout the duration of construction.

Passenger, Visitor and Employee Parking:

The Hourly Parking Lot (Purple Lot), Long Term Parking Garage (Orange Lot), Weekly Parking Lot (Green Lot) and Airport Shuttle Lot (Yellow Lot) will not be impacted by construction. All parking lots will remain open and accessible to the public. Passengers and visitors are encouraged to follow the signage along the Airport campus to find their desired parking location.

Smart Phone Lot:

The Smart Phone lot, located southwest corner of Airport Road, will be closed during construction. To accommodate for this closure, the old Smart Phone Lot, located between the Green Lot and Yellow Lot, will reopen for residents picking up passengers from the Airport. Signage will be posted throughout the Airport campus directing people to the temporary Smart Phone Lot.

As always, passengers are encouraged to arrive at the Airport at least 90 minutes prior to their departure times and to follow the detour signage during this period.

The anticipated timeframe for completion of the roundabout is scheduled for 19 weeks once work commences. Detours will be removed on September 30, 2022.

Mask Policy / COVID-19 / #ReadySetRoc

Masks At ROC Airport - Required

Due to Governor Hochul’s announcement updating COVID regulations from the New York State Department of Health, masks will still be required in all public transportation entities within the State of New York. The order includes the Frederick Douglass Greater Rochester International Airport. We will update if the policy changes.

Masks On Flights

Individual airlines reserve the right to require masks aboard their planes. Please refer to the requirements of the airline you are flying. Thank you for your understanding and patience as we traverse these changing times.

COVID-19 and #ReadySetROC

ROC Airport follows the guidance provided by public health experts at the Monroe County Department of Health and federal Centers for Disease Control and Prevention (CDC) during any public health incident. In addition, the ROC Airport routinely disinfects and cleans high traffic areas at the airport like handrails, escalators, elevator buttons, restrooms, food court etc. ROC has increased hand sanitizer stations available to passengers throughout the airport and will continue to coordinate with our airport tenants and monitor interagency protocols.
Read more about the #ReadySetROC initiatives in place at ROC for passengers here.

For more information, please visit the Monroe County Coronavirus Information Page, which includes links to resources at the CDC and more.

Passengers are encouraged to contact their airlines directly with questions related to reservations and flight status.
Airline information can be found here.

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Airlines Serving ROC

ROC is your Gateway to the World!

ROC offers 30,327 seats per week to 19 non-stop destinations and major hubs with connections world-wide.

Due to Covid-19 destinations and frequency may vary at this time.

For reservations, please call the toll-free number or go to the airline’s website. For more information, visit the airline’s website by clicking on the picture or website link.

ROC Air Carriers Information

Allegiant Logo Allegiant Air*
Concourse B
Website • Lost & Found

*Ticket Counter Hours Vary: Service is Bi-Weekly/Not Daily
Allegiant Ticket Counter Closes 40 Minutes Prior to Scheduled Departure Times. Passengers must check-in prior to the ticketing counter closing or risk not being allowed to board their flight.

American Logo American Airlines
Reservations: 1-800-443-7300
Concourse A
Website • Lost & Found

Delta Logo Delta Air Lines
Reservations: 1-800-221-1212
Concourse B
Baggage Information: 1-800-325-8224
Website • Lost & Found

Frontier Logo Frontier Airlines
Reservations: 1-801-401-9000
Concourse A
Website • Lost & Found

JetBlue Logo JetBlue Airways
Reservations: 1-800-538-2583
Concourse A
Website • Lost & Found

Southwest Logo Southwest Airlines
Reservations: 1-800-I-FLY-SWA
or 1-800-435-9792
Cargo Services: 1-800-533-1222
Concourse A
Website • Lost & Found

Spirit Airlines (coming Fall 2022)
Concourse A
Website • Lost & Found

United Airlines
Reservations: 1-800-241-6522
Concourse B
Baggage Information: 1-800-221-6903
Website • Lost & Found

Non-Stop Destinations from ROC by Airline

The following is a list of non-stop destinations from ROC by Airline. Additional destinations with connections to cities are also available, passengers should visit the designated Airlines website for additional flight options.

Southwest Airlines

Baltimore
Chicago-Midway (starting June 5, 2022)
Orlando (MCO)
Tampa (Currently Non-Stop Saturday Service)
Ft. Myers (Non-Stop Saturday Service currently unavailable but may resume in the future)

Allegiant