Incoming Travel Advisory for New York State

UPDATE 11-02-20: 
Please click here to see the updated New York State Travel Advisory and Hotline Number

UPDATE 7-14-20: Designated States with significant community spread will be posted on the State DOH website and will be updated weekly.  Passengers should check this site frequently as the information will change as often as daily, as rates of COVID 19 transmission increase or decrease.  Passengers arriving on a non-stop flight into ROC from a destination in a Restricted State will be met by NYSDOH representatives to complete the NYS Traveler Health Form.  Any passenger coming from a Restricted State should also complete the NYS Traveler Health form below, and place it in the NYSDOH dropbox located in the center of the baggage claim. 
Click here for to view the list of Restricted States.

Click here for the NYS Traveler Health Form.

State Dept of Health Interim Guidance: "The requirements of the travel advisory DO NOT apply to any individual passing through designated states for a limited duration (i.e., less than 24 hours) through the course of travel.  Examples of such brief passage include but are not limited to: lay-overs for air travel..."

There are also exemptions in place for first responders and essential workers. 
Click here to read the full State Dept of Health Interim Guidance.



Traveler Update: COVID-19 and #ReadySetROC

ROC Airport follows the guidance provided by public health experts at the Monroe County Department of Health and federal Centers for Disease Control and Prevention (CDC) during any public health incident.  In addition, the ROC Airport routinely disinfects and cleans high traffic areas at the airport like handrails, escalators, elevator buttons, restrooms, food court etc. ROC has increased hand sanitizer stations available to passengers throughout the airport and will continue to coordinate with our airport tenants and monitor interagency protocols. 
Read more about the #ReadySetROC initiatives in place at ROC for passengers here.

 For more information, please visit the Monroe County Coronavirus Information Page, which includes links to resources at the CDC and more. 

Passengers are encouraged to contact their airlines directly with
questions related to reservations and flight status.  
Airline information can be found here.


Transportation & Accommodations

Hotels and Hotel Shuttles

Motel Beds ImageThe Fairfield Inn by Marriott Rochester Airport is located on airport property within walking distance from the main terminal.
1200 Brooks Avenue
Rochester, New York
Reservations: 1-866-237-5979 or 585 529-5000

Fairfield Inn by Marriott Rochester Airport website.

Local Hotels

For a complete listing of area hotels, inns, bed & breakfasts and motels click here.

Hotel Shuttle Vans

Can be obtained by using the hotel courtesy phones on the lower level, east and west end of the main terminal, or by simply calling the number listed below:

  • Best Western: 585 436-4400
  • Riverside Hotel Rochester Downtown: 585 546-6400
  • Country Inn & Suites: 585 486-9000
  • Holiday Inn Downtown: 585 546-3450
  • Doubletree Hotel: 585 475-1510  
  • Holiday Inn Hotel & Suites: 585 546-3450
  • Hyatt Regency Rochester: 585 546-1234
  • Marriott Fairfield Inn: 585 529-5000   
  • Radisson Hotel Airport: 585 475-1910
  • R.I.T. Inn & Conference Center: 585 359-1800  
  • Rochester Marriott Airport: 585 225-6880
  • Quality Inn Rochester Airport: 585-464-8800 

Car Rentals

Car rental counters at the Greater Rochester International Airport (GRIA) are located on the lower level adjacent to the baggage claim area.

ON-Airport Car Rentals

OFF-Airport Car Rentals

RTS Buses

The Airport is serviced by the Rochester Transit Service (RTS) throughout the day. Bus schedules are available at the Visitors Information Booth, can be obtained by calling RTS directly at 585 288-1700 or can be viewed by visiting the RTS website. The bus shelter is located on lower level roadway, east end of airport.

Current RTS Rates: $1.00.


Taxicabs stage curbside at ROC and are available for ground transportation from ROC. Taxi Cab Starter Booth is located in front of the main terminal, center entrance way, lower level.

Taxi Service Rates: $10.00 minimum from airport (Please call 585-266-3333 for rate information)
$2.50 each additional passenger
$.50 every 1/6 mile ($3.00/mile)

Limousine Services

There are many limousine services in the Rochester area and we have listed a few here:


Two rideshare companies provide an option for passenger ground transportation services to/from ROC Airport.

Airport Shuttle Service

ROC Shuttle BusThe ROC Airport shuttle will transport you to/from the main terminal when you park in the shuttle parking lots.

Rochester Shuttle Express has shuttle service departing from ROC to your final destination. Phone: 585-663-3760

Around Town Shuttle Service  Phone: 585-227-9334

Greyhound and Amtrak Transportation

Arriving passengers at ROC seeking transportation to the Greyhound Bus Line/New York Trailways or Amtrak can find accommodations from the airport.

Greyhound Bus Line and New York Trailways have a terminal located near the Amtrack station, 186 Cumberland St, Rochester, NY 14605.

The Regional Transportation Service (RTS) bus picks up directly in front of the airport terminal on the lower level. Passengers would take the RTS to 186 Cumberland St.

  • Amtrak
    186 Cumberland St, Rochester, NY 14605

For more specific RTS schedules and information please stop by the Visitor’s Information Booth located in the baggage claim area of the airport or visit the Rochester-Genesee Regional Transportation Authority website.