UPDATE:  May 13, 2021, CDC Guidance for Airplanes and Airports

Per the Center for Disease Control (CDC) and Transportation Security Administration (TSA), masks must still be worn on airplanes and in airports throughout the United States.

We ask all those traveling or visiting the Frederick Douglass - Greater Rochester International Airport to continue to comply with these federal guidelines.

CDC Director Dr. Rochelle Walensky statement per NPR report 5/13/21:

In response to a question - Walensky said, “the federal mask requirement on public transportation remains in force for everyone, vaccinated or not – including on buses, trains, airplanes and in stations and airports.”

TSA to Implement Executive Order Regarding Face Masks at Airports
Click Here for More Information

Governor Cuomo Announces Quarantine for Domestic Travel Will No Longer Be Required Starting April 1st

NYS COVID-19 Travel Advisory PageTraveler Health Form | Press Release

Governor Andrew M. Cuomo today announced that domestic travelers will no longer be required to quarantine after entering New York from another U.S. State or U.S. Territory starting April 1st. While no longer required, the NYS Department of Health still recommends quarantine after domestic travel as an added precaution. Mandatory quarantine remains in effect for international travelers. All travelers must continue to fill out the Traveler Health Form. Individuals should continue strict adherence to all safety guidelines to stop the spread - wearing masks, socially distancing and avoiding gatherings.

"New Yorkers have shown strength and perseverance throughout this entire pandemic, and it shows through the numbers that continue to decrease every day," Governor Cuomo said. "As we work to build our vaccination infrastructure even further and get more shots in arms, we're making significant progress in winning the footrace between the infection rate and the vaccination rate, allowing us to open new sectors of our economy and start our transition to a new normal in a post-pandemic world. As part of that transition, quarantine for domestic travelers is no longer required, but it is still being advised as an added precaution. This is great news, but it is not an all-clear for New Yorkers to let their guard down. To beat this virus once and for all we all must continue doing what we know works to stop the spread, including wearing masks, washing our hands and practicing social distancing."

Traveler Update: COVID-19 and #ReadySetROC

ROC Airport follows the guidance provided by public health experts at the Monroe County Department of Health and federal Centers for Disease Control and Prevention (CDC) during any public health incident.  In addition, the ROC Airport routinely disinfects and cleans high traffic areas at the airport like handrails, escalators, elevator buttons, restrooms, food court etc. ROC has increased hand sanitizer stations available to passengers throughout the airport and will continue to coordinate with our airport tenants and monitor interagency protocols. 
Read more about the #ReadySetROC initiatives in place at ROC for passengers here.

For more information, please visit the Monroe County Coronavirus Information Page, which includes links to resources at the CDC and more. 

Passengers are encouraged to contact their airlines directly with questions related to reservations and flight status.  
Airline information can be found here.


Transportation & Accommodations

Hotels and Hotel Shuttles

Motel Beds ImageThe Fairfield Inn by Marriott Rochester Airport is located on airport property within walking distance from the main terminal.
1200 Brooks Avenue
Rochester, New York
Reservations: 1-866-237-5979 or 585 529-5000

Fairfield Inn by Marriott Rochester Airport website.

Local Hotels

For a complete listing of area hotels, inns, bed & breakfasts and motels click here.

Hotel Shuttle Vans

Can be obtained by using the hotel courtesy phones on the lower level, east and west end of the main terminal, or by simply calling the number listed below:

  • Best Western: 585 436-4400
  • Country Inn & Suites: 585 486-9000
  • Holiday Inn Downtown: 585 546-3450
  • Doubletree Hotel: 585 475-1510  
  • Holiday Inn Hotel & Suites: 585 546-3450
  • Hyatt Regency Rochester: 585 546-1234
  • Marriott Fairfield Inn: 585 529-5000   
  • R.I.T. Inn & Conference Center: 585 359-1800  
  • Rochester Marriott Airport: 585 225-6880
  • Motel 6: 585-464-8800 

Car Rentals

Car rental counters at the Frederick Douglass Greater Rochester International Airport (GRIA) are located on the lower level adjacent to the baggage claim area.

ON-Airport Car Rentals

OFF-Airport Car Rentals

RTS Buses

The Airport is currently not serviced by the Rochester Transit Service (RTS)  Bus schedules/stops can be obtained by calling RTS directly at 585 288-1700 or can be viewed by visiting the RTS website



Taxicabs stage curbside at ROC and are available for ground transportation from ROC. Taxi Cab Starter Booth is located in front of the main terminal, center entrance way, lower level.

Taxi Service Rates: $10.00 minimum from airport (Please call 585-266-3333 for rate information)
$2.50 each additional passenger
$.50 every 1/6 mile ($3.00/mile)

Limousine Services

There are many limousine services in the Rochester area and we have listed a few here:


Two rideshare companies provide an option for passenger ground transportation services to/from ROC Airport.

Airport Shuttle Service

ROC Shuttle BusThe ROC Airport shuttle will transport you to/from the main terminal when you park in the shuttle parking lots.

Rochester Shuttle Express has shuttle service departing from ROC to your final destination. Phone: 585-663-3760

Around Town Shuttle Service  Phone: 585-227-9334


OurBus  Phone:  1-844-800-6828    Bus service to/from ROC with primary destinations of Geneva and Ithaca.                

Greyhound and Amtrak Transportation

Arriving passengers at ROC seeking transportation to the Greyhound Bus Line/New York Trailways or Amtrak can find accommodations from the airport.

Greyhound Bus Line and New York Trailways have a terminal located near the Amtrack station, 186 Cumberland St, Rochester, NY 14605.

The Regional Transportation Service (RTS) bus picks up directly in front of the airport terminal on the lower level. Passengers would take the RTS to 186 Cumberland St.

  • Amtrak
    186 Cumberland St, Rochester, NY 14605

For more specific RTS schedules and information please stop by the Visitor’s Information Booth located in the baggage claim area of the airport or visit the Rochester-Genesee Regional Transportation Authority website.