Masks At ROC Airport - Required

Due to Governor Hochul’s announcement updating COVID regulations from the New York State Department of Health, masks will still be required in all public transportation entities within the State of New York. The order includes the Frederick Douglass Greater Rochester International Airport. We will update if the policy changes.

Masks On Flights

Individual airlines reserve the right to require masks aboard their planes. Please refer to the requirements of the airline you are flying. Thank you for your understanding and patience as we traverse these changing times.

COVID-19 and #ReadySetROC

ROC Airport follows the guidance provided by public health experts at the Monroe County Department of Health and federal Centers for Disease Control and Prevention (CDC) during any public health incident.  In addition, the ROC Airport routinely disinfects and cleans high traffic areas at the airport like handrails, escalators, elevator buttons, restrooms, food court etc. ROC has increased hand sanitizer stations available to passengers throughout the airport and will continue to coordinate with our airport tenants and monitor interagency protocols. 
Read more about the #ReadySetROC initiatives in place at ROC for passengers here.

For more information, please visit the Monroe County Coronavirus Information Page, which includes links to resources at the CDC and more. 

Passengers are encouraged to contact their airlines directly with questions related to reservations and flight status.  
Airline information can be found here.


Transportation & Accommodations

Hotels and Hotel Shuttles

Motel Beds ImageThe Fairfield Inn by Marriott Rochester Airport is located on airport property within walking distance from the main terminal.
1200 Brooks Avenue
Rochester, New York
Reservations: 1-866-237-5979 or 585 529-5000

Fairfield Inn by Marriott Rochester Airport website.

Local Hotels

For a complete listing of area hotels, inns, bed & breakfasts and motels click here.

Hotel Shuttle Vans

Can be obtained by using the hotel courtesy phones on the lower level, east and west end of the main terminal, or by simply calling the number listed below:

  • Best Western: 585 436-4400
  • Country Inn & Suites: 585 486-9000
  • Holiday Inn Downtown: 585 546-3450
  • Doubletree Hotel: 585 475-1510  
  • Holiday Inn Express: 585 272-7800
  • Hyatt Regency Rochester: 585 546-1234
  • Fairfield Inn Airport: 585 529-5000   
  • R.I.T. Inn & Conference Center: 585 359-1800  
  • Rochester Marriott Airport: 585 225-6880
  • Roadway Inn: 585-464-8800 

Car Rentals

Car rental counters at the Frederick Douglass Greater Rochester International Airport (GRIA) are located on the lower level adjacent to the baggage claim area.

ON-Airport Car Rentals

OFF-Airport Car Rentals

RTS Buses

Starting September 6, 2021, the Airport will be serviced by the Rochester Transit Service (RTS) throughout the day.  Bus schedules/stops are available at the Visitors Information Booth, can be obtained by calling RTS directly at 585- 288-1700 or can be viewed by visiting the RTS website



There are many Taxicab companies that are available for ground transportation from ROC and we have listed a few below.  This list is also located on the Taxi Cab Starter Booth, located in front of the main terminal, center entrance way, lower level.

All Around City Taxi                585-328-9111

Genesee Transportation          585-256-1510

X-Pressway Taxi                      585-436-0940

Tad Transportation Services    585-363-2192


Limousine Services

There are many limousine services in the Rochester area and we have listed a few here:


Two rideshare companies provide an option for passenger ground transportation services to/from ROC Airport.

Airport Shuttle Service

ROC Shuttle BusThe ROC Airport shuttle will transport you to/from the main terminal when you park in the shuttle parking lots.

Rochester Shuttle Express has shuttle service departing from ROC to your final destination. Phone: 585-663-3760

Around Town Shuttle Service  Phone: 585-227-9334


OurBus  Phone:  1-844-800-6828    Bus service to/from ROC with primary destinations of Geneva and Ithaca.                

Greyhound and Amtrak Transportation

Arriving passengers at ROC seeking transportation to the Greyhound Bus Line/New York Trailways or Amtrak can find accommodations from the airport.

Greyhound Bus Line and New York Trailways have a terminal located near the Amtrack station, 186 Cumberland St, Rochester, NY 14605.

The Regional Transportation Service (RTS) bus picks up directly in front of the airport terminal on the lower level. Passengers would take the RTS to 186 Cumberland St.

  • Amtrak
    186 Cumberland St, Rochester, NY 14605

For more specific RTS schedules and information please stop by the Visitor’s Information Booth located in the baggage claim area of the airport or visit the Rochester-Genesee Regional Transportation Authority website.